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Remote Administrative Services
For Schools

...that will add the people you need and or free-up the people you have

Standard Administrative Services

  • Nexstep Admin Services Team employees are assigned to you according to our service standards and the fit-criteria and performance expectations established by you up front.

 

Monitored Administrative Services

  • Includes the features of Standard Administrative Services (above), plus...

  • the Nexstep Admin Services Team will answer to you, to your designees, or to your key people they are working to free-up.  Their work will be managed and tracked in a customized application of Nexstep's Queue platform (visible to you) or in an application of your choosing. Nexstep's Ops Team will monitor their progress their service delivery results, and their ongoing Performance & Accountability Assessment.

 

Managed Administrative Services

  • Includes the features of Standard Administrative Services (above), plus...

  • the features of Monitored Administratvie Services (above), plus...

  • the Nexstep Ops Team will: ensure service capacity is adjusted as the caseload fluctuates, ensure staffing is always in place, ensure the ongoing performance and compliance of our staff, implement and main work queueing tools and any other technology applications that support your desired student outcomes.

Recruiting and Selection Assistance.  Student / Parent / Customer Service Contact Center Support.  Documentation and Admin Support of Licensed Staff.  College Admissions and Advising Contact Center Support.  Integration Planning And Guidance For Productivity Applications.  Custom Services.

The Nexstep Team is Dedicated To  Helping You Fulfill Your Staffing Needs!

We intend to be a trusted extension of your staffing capabilities so that you spend less of your own time on staffing and more on advancing your organizations.

1

Describe Your Staffing Need(s)

Complete the 3-5 minute questionnaire (click below), or schedule a call. We will call or email back to set up a 15-30 minute call or video conference where we can meet each other and make sure we understand your need.

2

Approve The Implementation Plan

You'll receive a work-up of our proposal and a draft agreement. Then we'll call and or email to work through questions and tweaks. Then we'll send a finalized agreement and implementation plan for your approval.

3

Spend Less Time On Staffing And More On Advancing Your Organization

Knowing you can bring people in as needed, and stretch and reprioritize when needed, you and your people will have an easier time keeping up, pursuing opportunities, and advancing your organization.

3 STEPS TO MEETING YOUR STAFFING NEEDS

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